Booking Conditions

Important Information

Please read these carefully as the person making this booking accepts all the terms and conditions of TravelMaxx Luxury Travel on behalf of all persons named in the booking.

⚠️ IMPORTANT NOTICE:

DEPOSITS & TICKETS ARE NEITHER REFUNDABLE NOR CHANGEABLE

Unless specified, all deposits paid and tickets purchased/issued are non-refundable. In case of cancellation or no show, bookings/tickets are non-transferable and name changes are not permitted. Any changes to bookings will incur additional fees as charged by the airline or service provider plus an administrative fee of £35 per change.

1. Making a Booking

When you make a booking with TravelMaxx Luxury Travel, you confirm that you have the authority to accept these terms and conditions on behalf of all persons named in the booking. A contract exists between you and TravelMaxx Luxury Travel once we have issued a booking confirmation and received the required deposit or full payment.

01

Request a Quote

Via our website, phone, or email

02

Review & Confirm

Review the quote and confirm acceptance

03

Make Payment

Pay the required deposit or full amount

04

Receive Confirmation

Booking confirmation and ATOL certificate (if applicable)

05

Get Documents

Final travel documents before departure

2. Deposits & Payments

If you are reserving a flight by making an advance partial payment, please note that fare/taxes may increase without prior notice. The price is not guaranteed until the ticket is issued. We always recommend you pay ASAP to avoid this situation.

Deposit Requirements

Standard Deposit: £50 per person for most flight bookings
Package Holidays: 20% of total package price
Last Minute Bookings: Full payment required at time of booking
Group Bookings (10+): Higher deposit may be required

Final Payment

Final payment is due no later than 10 weeks before departure unless otherwise specified. If final payment is not received by the due date, we reserve the right to cancel your booking and retain the deposit.

Payment Methods

Credit/Debit Cards (Visa, Mastercard, Amex)
Bank Transfer (BACS/CHAPS)
Cash (in-person only)

                
                Note: If you cancel your reservation, the paid deposit(s) will be non-refundable. Credit card processing fees (typically 2-3%) are non-refundable.
            

3. Checking Flight Details

It is your responsibility to check all details are correct immediately upon receiving your booking confirmation and final documents. You must verify:

Passenger names match passport

Travelling dates

Transit time & layovers

Origin & destination airports

Stop overs

Baggage allowance

Seat preferences

Meal preferences

⚠️ CRITICAL: Once the ticket is issued, no changes can be made to passenger names unless specified by the airline. Name corrections may incur fees up to £150 per ticket.

Questions About Booking Conditions?

If you have any questions about these booking conditions, please contact our support team:

020 8081 4323

info@travelmaxxltd.co.uk